Call Center Services

VOICE CALLS

Our Voice Platform has a 99.99 percent performance and the best voice quality in the industry. The materials we provide at the prices we provide are not available anywhere else in the world.

EMAILS

The most common way to communicate is becoming email. Customers are seeking a higher level of service and response (turnaround time and quality of answer) for their email requests while businesses are being inundated with an ever-increasing volume of emails.

We have a good track record of finding, developing, and keeping employees that have excellent language and spelling skills as well as the ability to handle emails. Our ability to delve deeply into client concerns and provide the greatest first resolution rate in the sector sets us apart from the competition. Our personnel and procedures are well-liked by our clients.

CHATS

One of the most effective techniques for developing client connections is live online chat. You really give your customers a human interface to aid them in navigating different online activities.

Our employees will provide the necessary human interaction while guiding your clients through each step. Any complaints or recommendations will be treated politely. Our distinctive approach of developing and utilising saved replies sets us apart from the competition. Although our employees are trained to manage many chats at once.

PRODUCTS SOLD

Our sales team is unrivalled and has knowledge of both inbound and outbound sales for the telecom, healthcare, retail, financial, e-commerce, travel, and retail sectors. We are proud to have the greatest conversion rate in the sector.

What’s the formula that makes us succeed in sales?

SHARE. Our sales representatives receive massively higher commissions than usual, and they work hard because of this. When they prosper, both we and our clients benefit.

NPS & MARKET SURVEYS

Market surveys are significant tools that can help you remain on top of trends. Make use of information’s strength to grow your business. Our knowledgeable experts can assist you with:

  • Generate Leads for new business.
  • Upsell New Products to existing customers.
  • Explore pain points of your customers.
  • Discover market trends.

FINANCIAL FRAUD INVESTIGATION

For the financial institutions from all around the world, we have a professional team working around-the-clock to manage consumer transactions related to financial crime. We make sure that any possible exposure to financial fraud is kept to a minimum by our staff.

Working with suspicious activity reports and locking/unlocking client accounts is our main task. Additionally, our Fraud Ops team takes immediate action to prevent fraud whenever a client contacts customer support to report a fraudulent transaction.

B2B SALES

For many of our customers that want to experience quick development, we are able to provide a powerful, high-impact sales crew.

With their near-native English speaking abilities, sales expertise, and rigorous testing, our enormous staff of Super Salesmen is able to provide an average selling ticket price of $10,000 USD.